Country House Yole

TERMS & CONDITIONS

House Rules

1. Please be advised that smoking in the House is strictly prohibited. Any violations to this rule will result in a Euro150 surcharge for professional deodorization. It is also prohibited to bring any kind of flammables/explosives/chemicals/ or other substances with strong/noxious odors.
2. Please respect our City's regulations regarding the separation of recyclable waste. Please refer to the brochure we provided at check-in. Please do not dispose of trash in the toilet or leave trash in the stairwells.
3. Please make sure that you remove all food/drink from the kitchen prior to departure.. Otherwise, a surcharge of Euro100 will be imposed. Additionally, please do not leave dishes and other kitchenware unwashed.
4. Check-Out is no later than 10.00 a.m. Late check-out has to be agreed to by the apartment's management. If the apartment has not been vacated by 10.30 a.m. and late check-out arrangements have not been made, you will be charged an additional night.
5. You will be issued a set of keys during check-in. Please take good care of them. If you lose the keys, you will be charged Euro 25 for cost of replacement.
6. The House  is located in a peaceful neighborhood. Please respect our neighbors' privacy and refrain from loud noises and music.
7. Please remember to turn off the A/C, lights, T.V. and any running water when you leave the apartment for a stroll in our lovely city. This is especially true for the air conditioning. Please do not use the A/C with the windows open.
8. Please do not abscond with any bed/bath linens/furniture/kitchenware or apartment decorations. Otherwise, you will be charged for the cost of replacement. Needless to say, you are also financially responsible for any and all damage/breakage to the apartment and its contents.
9. Please note that the House is not to be sub-let at any time, to others; and for safety and insurance reasons, only registered guests are permitted to stay in the apartment.
10. Only certain kinds of pets are allowed in the House, with prior approval. Please do not ignore this rule or you may risk having your reservation cancelled altogether and a surcharge of Euro50 imposed for cleaning.
11. Please do not run machinery or other electronic/mechanical devices that consume large amounts of power without prior permission from apartment's management. If items of this nature are found in the apartment, you will be responsible for an electricity surcharge per item, regardless of whether the item(s) have been used.
12. Please try to remember not to run several/all appliances in the House simultaneously or you may risk blowing an electrical circuit.

CANCELLATION POLICY & TERMS OF BOOKING

If you book a Standard Rate

The cancellation is free of charge up to 20 days before your arrival. If you cancelled or modified later or in case of no-show, you will be charged the total price of the reservation. If you  pay by bank transfer or paypal, a deposit of the 30 % is requested and the balance must be paid at least 14 days before the check in date.

Terms of Booking:

• By credit card.  The Credit card is required to guarantee the reservation. Payment will be made at the check-in.We reserve the right to pre-authorize the credit card you gave at the moment of the reservation, to check its validity. Please note that a pre-authorization is NOT a transaction charge. In case of pre-authorization denied, we invite you to communicate a new credit card within 24 hours from our our notification, penalty the cancellation of the reservation.
• By Bank-Transfer. A deposit of the 30 % is required within 3 days from the date of the reservation. The balance must be paid at least 20 days before the check.in date. You are pleased to send the invoice of both payments by e-mail.

If you book a Not Refundable Rate

By Credit Card

The Total price of the reservation can be charged in any moment after the reservation. If the credit card is not valid or if the credit is not sufficient, we invite you to communicate  a new credit card within 24 hours from our notification, penalty the cancellation of the reservation.

Accepted credit cards: Visa, Euro/Mastercard, Maestro, CartaSi

By Bank Transfer

The total amount of the reservation  is not-refundable and it has to be paid at the latest 3 days after the reservation date, otherwise we will cancel your reservation. You are pleased to send a copy of the payment by e-mail

Any bank's fee/charges are your responsibility.

PRICE INCLUDES

• VAT
• WiFi
• Parking
• Use of the Pool and Tennis Court

PRICE DOESN'T INCLUDES

• Air-conditioning (15,00 euro per day)
• Heating (calculated according to consumption)
• Final cleaning ( 70,00 euro per stay)

Damage Refundable Deposit

Security Deposit: A security deposit of 200,00 Euro  is due at signing the rental agreement and will be pre-authorized from your credit card. The deposit does not apply towards the rental fee. The security deposit will be charged only if there are loss or damage to the property.